Order Processor // Remote In Vegas-Area
Aston Carter Remote
remote delivery compliance sales software written legal team accommodation recruiter configurations field trials removals
March 18, 2023
Las Vegas, Nevada
Job Description:+ Primarily order processing, managing the order through the entire process, quality review of the order+ Processes 25-50 requests for contracts, game configurations, field trials, conversions and removals for an assigned set of regional customers. Includes order entry, order research, confirming compliance in the region the product is ordered, auditing work and ensuring that the sales order is complete as written or questioning whether order details are accurate for producing the product.+ Configures order using ERP system and other available systems.+ Configuration for both games and conversions consists of understanding and application of game software, system bases, operating systems, peripheral firmware, Oasis systems software and overall bank set up.(specifically for Gaming Ops products)+ Coordinates with Marketing to obtain hardware and software approval statuses and prioritizes pending orders accordingly. Assesses order completeness, and wait times for compliance and legal reviews interfacing with all departments as needed to ensure proper delivery of products to the customer.+ Communicates and coordinates customer requested delivery dates with Service Delivery, Games Scheduler and Conversions Scheduler to obtain proper build dates.+ Determines whether the product can be delivered on schedule based on contractual demands and approvals required by legal, compliance and finance in coordination with the current build schedule.+ Monitors each order s progression, troubleshoots issues preventing shipment, and coordinates with internal departments for resolution.+ Makes direct contact with customers on each order to confirm order contents including themes, peripherals, quantities, bank layouts and shipping requirements; ensuring order accuracy.+ Acts as a business partner with Sales as needed to ensure customer satisfaction.Qualifications:+ 6+ months working within a professional environment+ Attention to detail + Strong verbal and written communication skills About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address today s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email [email protected] ( [email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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